Question 1

General Agency Information

Accepted Answer

What types of insurance do you offer?Auto InsuranceHome InsuranceBusiness InsuranceUmbrella InsuranceCyber Liability InsuranceWorkers' CompensationWhat insurance carriers do you represent?Auto-Owners InsuranceAETNAAFLACAmerican ModernAmerisafeAssurantBlue CrossBristol WestCNAChubbCignaand many more, you can see here: https://www.thehooksagency.com/carriersWhat areas and states are you licensed?GeorgiaHow is an independent agent different from a captive agent (like a single-company agent)?The short answer is that our motivating force in offering our services is based on what you, the customer, need. Hooks Simmons Insurance, being an independent insurance agency, is better positioned to make good on this promise by working with 30 + insurance companies instead of one. Flexibility = more policy options, likely better pricing/value, and personalized guidance based on what you, the customer, actually need. Independent agents are also with you through your entire insurance journey and typically live and work near you - so you'll get ongoing support from personalized, local service.Does it cost more to buy insurance through an agent?No. Insurance premiums are set by the insurance carriers. One-way independent agents can lower costs is by making sure you are getting the coverage you need while not paying for coverage you don't need. Working with multiple companies makes it easier to do.How do I get a quote from you?You can request a quote Visit our office at 412 W. Lamar Street, Americus, GA 31709Phone: 229-924-2924

Question 2

What Information Do I Need To Get A Quote?

Accepted Answer

To get started, we need only:insurance coverage desiredyour namephone number physical addressTo get a full quote that will provide the protection your specific circumstance deserves, however, we will need more information based on:insurance typecoverage needed

Question 3

Can You Review My Current Policy To See If I'm Overpaying Or Underinsured?

Accepted Answer

Absolutely. You have hit on the core reason why Hooks Simmons Insurance has been successful in helping people find the coverage they need at the right price. We work with offerings and pricing from multiple insurance carriers to find the right policy for you. More importantly, we take the time to learn about your specific needs.

Question 4

Do You Offer Discounts For Bundling Home & Auto?

Accepted Answer

That is generally true, but we would need to review exactly what you need and your specific circumstance. There could be situations where having coverage from two different companies makes sense. Remember, having a discount on home and auto might not be the best thing if you aren't protected the way you deserve.

Question 5

How Do I File A Claim?

Accepted Answer

You can always contact us to walk you through the process, but typically, you can go directly to your insurer to get fast results.

Question 6

Can I Make A Payment Or Get Proof Of Insurance Through Your Office?

Accepted Answer

Payment: Yes, but it's faster to go through the insurance company directly.Proof of insurance: Yes, and you can also contact the insurance company directly.

Question 7

How Quickly Can I Get Coverage?

Accepted Answer

Typically the same day.What are your office hours and how do I reach a real person?Our office hours are Monday - Friday, 9am - 5pmYou can reach one of our team members via:Phone at 229-924-2924

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